Amenities & Services
- Is it possible to organize in-room surprises?
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Our concierge can help you organize and arrange the following:
Whole cake from ¥3,520
Flower arrangement from ¥3,300
Bottle of Sparkling Wine from ¥3,300
Balloon and decorations from ¥8,000We can make a proposal according to your budget. For more details please feel free to ask the front desk staff.
※ Kindly note that reservations are required and can be made up to three days before the event by 6pm (JST).
- Is it possible to reserve amenities before our arrival?
- Some amenities can be arranged prior to your stay like baby items or items for disabled guests.
- Can you receive parcels and/or luggages before our check-in?
- Yes, we can receive a parcel on your behalf. Please do not forget to add the full reservation name and the check-in date. Forward your luggages to the following address:
〒904-0413
86-1 Kurosakibaru, Fuchaku, Onna, Kunigami District, Okinawa
TEL：098-987‐8031
AQUASENSE Hotel & Resort
- How can I get to the hotel from Naha Airport?
- Car rentals, taxis, airport limousine buses, and local buses are available. Please feel free to contact our staff for more details.
- I can't find the hotel by entering the phone number in the GPS.
- You can enter the Mapcode of the adjacent hotel Kafuu Resort Fuchaku CONDO・HOTEL in your GPS［206 127 348］or the phone number of the nearby PMG Golf Resort Okinawa（098-965-1100）
- What payment methods are accepted by the hotel?
- We accept the following credit cards, e-money, mobile payments and gift certificates:
Visa, Mastercard, JCB, American Express, Diner's club, UC, DC, UFJ nicos, Saison card, UnionPay, Edy, Alipay, JTB Nice Gift.
- What time is check-in and check-out?
- Check-in is at 2pm and check-out at 11am.
Rooms
- Can we see the ocean from our room?
- All the rooms offer a great ocean view. From the spacious private balconies guests can also enjoy great sunsets over the ocean.
- Are smoking rooms available?
- We apologize for the inconvenience but all guest rooms (including verandas and balconies) are strictly non-smoking. A smoking room is available on the first floor.
- Is it possible to push two beds together? (hollywood twin)
- This service is available in all our rooms. Feel free to ask our staff for assistance.
- Are the rooms cleaned everyday?
- Our Housekeeping Team cleans the room on a daily basis unless you made a reservation with a "no cleaning required" plan.
- Can I share a bed with my young children?
- Yes, children under the age of elementary school will not be charged accommodation fees.
Restaurants
- Are there any baby food options available?
- It is available free of charge at the restaurant. Please ask our staff.
※Kindly note that we do not accept orders for baby food only.
- Are dogs allowed in the restaurants?
- Dogs are not allowed in the dining areas. We apologize for the inconvenience and thank you for your understanding.
Facilities
- Is parking free of charge for guests?
- Yes, it is free of charge for guests.
- Can I use the hotel facilities without staying overnight?
- Non-staying guests are welcome to use our shop and restaurant facilities.
(Please note that the pool is limited to staying guests only).
- Is there a private beach?
- We do not have a private beach however we invite our guests to use the aqua terrace and its infinity pool.
Shops
- Can I ship my purchases from the hotel?
- You can send your luggages or purchases at the front desk.
- Can I shop at the hotel without staying overnight?
- Yes, non staying guests are welcome to shop.
- Is it possible to order from the shop after leaving the hotel?
- Yes, it is possible via bank transfers payment. Please call the hotel for more details.
TEL.098-987-8031
- Can I buy baby supplies?
- We have baby supplies such as diapers (M, L, big size), wipes, etc.
